Effective order processing helps acquiring new customers as well as generating repeat orders. And we do the same with swiftness and utmost accuracy. We ensure efficient handling of orders, refunds, replacements, returns, as well as follow-ups at regular intervals.
To execute order processing seamlessly you need highly skilled and experienced resources. At Ingold Solutions, we have experts who work as an extension of your team to deliver enhanced order processing services.
We assist you in processing orders by reconciling the information related to customers, product quantities, invoices, and packaging. We also take care of product returns and add drop-ship items.
We can help you by providing your customers with updated information about product availability and quantity details. Thus, giving you better control over inventory management.
We process your purchase orders in a hassle-free manner, so that it accelerates the procurement process. Our team of experts assists you to place backorders with the suppliers, feed-in shipping addresses and ensure that the product delivery is implemented within the given time and at the correct location.
With us, you can be assured of seamless product delivery to your customers. As part of our order processing services, we ensure accurate and consistent information concerning the recipient’s address, carrier, mode of transportation, and dispatch schedule.
We help you to process transaction details such as credit card invoice generation, and authorisations
We support you in processing the customer returns in case of product damage during transit, delay in item shipment, and consequently enhance the satisfaction level of the customer.
We help your customers to find out their order status, estimated date of delivery, shipping information, back-order consignment details, etc. Our team will also convey order substitution or delay information, and manage requests concerning both, cancellation or acceptance of a substitute.