End User Support

IT Helpdesk Support

End User Support
End User Support

Experience Business Improvements Year-Over-Year

As end-users prefer to work on an anytime, anywhere basis, a flexible workplace has become the need of the hour. Achieving overall employee satisfaction, deployment, and management of supporting infrastructure can be complex and expensive. Ingold Solutions can help businesses and enterprises that plan on implementing such services.

Ingold Solutions offers top-notch consulting, deployment, and support services for end-users. The solutions we offer reduce costs for a business but simultaneously improve their productivity and overall satisfaction of end-users. By utilising the best of cloud computing, multiple channels, and managed services, our IT specialists ensure efficient service delivery. Our support engineers deliver a blend of remote and on-site support to maintain the resources utilised by the employees of an organisation.

 

 

A Full Suite of Field Services

Whether you need dedicated on-site resources or a dispatched team, Ingold Solutions has the potential to provide you with Original Equipment Manufacturer (OEM)-certified support and services that keep your business flowing seamlessly.

BYOD and Mobility Support
Cabling hardware services
Deskside IT services
End-to-end infrastructure support
Installs, moves, adds, and changes
Preventive maintenance
Secure backup services
Servers and storage support
Voice over Internet Protocol (VoIP) support

A Solution for Every Challenge

Our experienced team of technicians has in-depth knowledge of hardware, software, and cloud technology— and how to align them with your goals.

Governance

Full-time program managers offer a dedicated overview of all activities to ensure a top-notch service level is maintained.

Specialised Support

For campus and remote locations to meet your unique needs, you can hire dedicated or on-demand technical resource support.

Fast Troubleshooting

Keep moving ahead with an OEM-authorised depot to get advanced warranty services, exchange programs, and repair.

With our vast range of technical capabilities, we will help you to streamline your deployments and minimise end-user and business disruptions while saving money. We offer our esteemed clients an efficient management and governance to ensure they experience year-over-year improvements.

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