Live Search, powered by Adobe Sensei

AI-powered search tool delivering smarter, faster and relevant results for B2C shoppers.

Faster search results, smarter recommendations

Shoppers who use site search are much more likely to buy something. While many shoppers are browsers, most don’t browse using navigation — they use keywords, categories and look for relevant results to help them to find just the right thing. But for merchants to surface that “just right” thing , it typically means hours of manual work entering backend rules and a fair bit of guesswork.

Live Search changes all that. By combining the industry-leading AI and machine learning of Adobe Sensei with catalogue data, merchants can deliver lightning fast search results and personalised results on every shopper query. Sensei helps merchants identify facets for each query, saving time on manual rules.


More info on Live Search in Adobe Commerce

Fast, intelligent search results

Create rich search experiences to help shoppers find what they want — and what they didn’t know they needed — quickly.

  • Search-as-you-type results give shoppers results on each keystroke
  • Multiple filters let shoppers narrow their search quickly
  • Category search lets shoppers browse by categories — such as price, brand or ranking — instead of by keyword

Simple merchant management

Everything you need to manage dynamic search and recommendations is right within the simple Commerce interface.

  • AI-supported workflows reduce manual inputs and automatically assigns facets, tags shop front pages and syncs catalogues
  • Rich rules let you easily boost, bury, pin or hide products — you can even deploy experiences by event rules
  • Flexible synonyms allow the merchant to point shoppers to the right product
  • A robust toolset lets you modify search queries based on merchandising needs or KPIs

Flexible developer framework

The user-friendly interface empowers merchants with many drag-and-drop tools, but when back-end development is needed, the application is fully flexible.

  • GraphQL coverage and an API-first environment allows for headless content delivery
  • SaaS service implementation offloads intensive computational processing to Adobe Sensei rather than Commerce servers
  • No ElasticSearch provisioning or maintenance needed

Adobe Sensei — industry-leading AI

Leverage the power of Adobe Sensei AI to deliver search results with speed and accuracy and reduce tedious, manual merchant tasks.

  • Intelligent faceting automatically returns the best search results — no manual faceting or filtering rules required
  • Automations save merchants from having to write long, complex search rules
  • AI intelligence analyses every query, helping shoppers find what they want faster

Dedicated reporting

Leverage reports to help you monitor performance, understand trends and optimise search experiences.

  • Filter metrics by impressions, views, clicks and more
  • Identify shopper behaviour with insights into queries, their variations and results and how queries fluctuate over time
  • Measure merchandising effectiveness with revenue attribution

Still undecided?

Not sure if you have found the right service? No worries, we are here to assist! Just enter your email address to request a free initial consultation.

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