SAP Business One & Shopify Plus Integration

Automate. Synchronize. Scale Your Commerce with Confidence.

SAP-Managed Products, Pricing & Inventory. Shopify-Driven Orders.

The Ingold Solutions SAP Business One & Shopify Plus Add-On delivers a ready-to-deploy, enterprise-grade integration that seamlessly connects your ERP and eCommerce operations.

It eliminates manual processes, ensures data accuracy, and enables scalable, audit-ready growth.

Our integration uses GraphQL for a faster, optimized API layer

Ingold Solutions’ Shopify (GraphQL) + SAP Business One (Service Layer) integration uses GraphQL-supported APIs to reduce payload sizes, speed up data retrieval, and improve control over data exchange compared to traditional REST integrations.

It connects both platforms through pre-configured, field-tested workflows, minimizing custom development. With predefined entities and smart field mappings, it enables accurate, seamless synchronization between Shopify and SAP Business One.

Built for Companies That Demand Reliability

SAP-Ready Integration Built for Shopify Plus Commerce at Scale

This integration connects SAP Business One (SQL / HANA) with Shopify Plus to automate critical business processes across products, pricing, inventory, companies, contacts, orders, fulfilment, and finance—without spreadsheets or manual intervention.

Ideal for:

  • Businesses using SAP Business One as their ERP
  • Companies running Shopify Plus as their sales platform
  • Organizations eliminating manual ERP–eCommerce data handling
  • High-volume operations requiring accuracy, control, and scalability

Key Benefits of Integrating
SAP Business One with Shopify Plus

  • One Central Source of Truth
    Products, pricing, inventory, and financial data are centrally managed in SAP Business One, ensuring consistency across Shopify Plus storefronts.
  • Fully Automated Order Processing
    Shopify Plus orders are automatically created in SAP with accurate company, contact, pricing, tax, payment terms, and warehouse data—no duplication, no errors.
  • Elimination of Manual Errors
    Automation replaces spreadsheet-based product updates, stock changes, and order entry, significantly reducing operational risk.
  • Reliable Inventory Synchronization
    Warehouse-based stock updates ensure accurate availability in Shopify Plus and prevent overselling during high-order volumes.
  • Centralized Pricelist & Pricing Control
    SAP Business One pricelists are synchronized to Shopify Plus, ensuring consistent and accurate pricing across customer groups.
  • Clean Company & Contact Data
    Duplicate companies and contacts are prevented through email validation, keeping SAP Business One customer master data clean and reliable.
  • Full Visibility & Control
    Built-in logging, monitoring, and reprocessing tools provide audit-ready transparency and proactive issue handling.

Core Integration Functions

Product Management (Simple & Variant Products)

Sync Direction:
SAP Business One → Shopify Plus

Supports:

  • Simple Products
  • Variant (Configurable) Products
  • SKU-based uniqueness
  • Variant-level price and stock control

Business Impact:
Accurate, scalable product publishing with centralized pricing and inventory management.

Inventory & Stock Synchronization

Sync Direction:
SAP Business One → Shopify Plus

  • Warehouse-based stock updates
  • Real-time in-stock / out-of-stock status
  • Overselling prevention

Business Impact:
Reliable inventory visibility that protects order commitments.

Pricelist Synchronization

Sync Direction:
SAP Business One → Shopify Plus

  • SAP Pricelist synchronization
  • Fixed or percentage-based pricing
  • Customer-specific pricing strategies

Business Impact:
Centralized pricing control with zero manual price mismatches.

Company (Business Partner) Synchronization

Sync Direction:
Shopify Plus → SAP Business One

  • Company creation and updates
  • Duplicate prevention via email validation
  • Centralized Business Partner management

Business Impact:
Clean, structured customer master data in SAP Business One.

Customer / Contact Synchronization

Sync Direction:
Shopify Plus → SAP Business One

  • Contact creation and updates
  • Email-based duplicate prevention.
  • Proper Association with the Company.

Business Impact:
Accurate contact management for sales, operations, and fulfilment teams.

Automated Sales Order Creation

Sync Direction:
Shopify Plus → SAP Business One

  • Automatic SAP Sales Order creation
  • Accurate transfer of company, contact, billing & shipping addresses, items, pricing, quantity, tax, freight, discount and payment data

Business Impact:
Faster order processing and improved financial accuracy.

Return & Refund Synchronization

Sync Direction:
Shopify → SAP Business One

  • Return in Shopify generates a Credit Note in SAP Business One
  • Refund in Shopify generates an Outgoing Payment in SAP Business One
  • Order status updates in Shopify
  • Automated handling of returns and refunds across systems

Business Impact:
This integration automates return and refund postings from Shopify to SAP Business One, ensuring accurate and timely financial records. It reduces manual effort, minimizes errors, and improves customer experience through faster refunds and consistent order status updates.

Fulfilment & Order Status Updates

Sync Direction:
SAP Business One → Shopify Plus

  • Delivery and shipment status synchronization. This also supports partial Fulfilment. Tracking information and fulfilment status will be updated in real time.
  • Real-time order updates in Shopify Plus

Business Impact:
Improved customer communication and post-purchase transparency.

G/L Account & Warehouse Mapping

  • Shopify payment methods mapped to SAP G/L accounts
  • Shopify locations mapped to SAP warehouses

Business Impact:
Accurate financial postings and reliable multi-warehouse fulfilment.

Integration Endpoints

ENDPOINT

DIRECTION

DESCRIPTION

KEY DATA REFERENCES

Simple Product – Add & Update SAP Business One → Shopify Plus Automates creation and updates of simple products from SAP Business One to Shopify Plus with SKU-based uniqueness, pricing, and stock control. SKU, Product Name, Description, Price (Pricelist-based), Stock (Warehouse-based), Category, Weight
Variable (Configurable) Product – Add & Update SAP Business One → Shopify Plus Synchronizes parent products and creates attribute-based variants with full control over variant-level SKU, price, and stock. Product Name, Description, Category, Variant SKU, Attributes, Variant Price, Variant Stock, Variant Weight
Pricelist – Add & Update SAP Business One → Shopify Plus Synchronizes SAP Business One pricelists to Shopify Plus, enabling centralized pricing management across customer groups and stores. Pricelist Name & ID, Price, Quantity, Pricing Factor (Fixed / Percentage)
Inventory & Stock Control SAP Business One → Shopify Plus Automatically updates warehouse-based stock quantities and availability status in Shopify Plus to prevent overselling. Warehouse based Quantity
Payment Terms Synchronization In SAP Business One Maps Shopify Plus payment terms to SAP Business One payment terms to ensure accurate billing and financial consistency for customers. Shopify Payment Terms, SAP Payment Terms
Company (Business Partner) – Add & Update Shopify Plus → SAP Business One Synchronizes registered and active companies into SAP Business One with email-based duplicate prevention. Company Name, Company ID, Billing & Shipping Address, Web Company ID
Customer / Contact – Add & Update Shopify Plus → SAP Business One Synchronizes contact persons linked to companies, ensuring accurate and centralized contact management in SAP Business One. First Name, Last Name, Email, Phone, Job Title, Address
Sales Order Creation Shopify Plus → SAP Business One Automatically creates SAP Sales Orders with complete and accurate transfer of company, contact, address, item, pricing, tax, freight, and payment data. Sales Order Number, Order Date, Company & Contact Details, Items, Quantity, Price, Discount, Tax, Freight, Total, Payment Method, G/L Account, Warehouse, Web Order ID
Fulfilment Update SAP Business One → Shopify Plus Synchronizes delivery and shipment status updates from SAP back to Shopify Plus for real-time order visibility. Supports partial fulfilment with real-time shipment tracking synchronization. Fulfilment Status, Shipment Tracking Details
Sales Cycle SAP Documents In SAP Business One Automatically generates SAP sales and financial documents based on order lifecycle scenarios. A/R Reserve Invoice, Delivery Note, A/R Invoice, Credit Note, Incoming & Outgoing Payments
G/L Account Mapping In SAP Business One Maps Shopify Plus payment methods to SAP G/L accounts to ensure accurate financial posting and reconciliation. Shopify Payment Method, SAP G/L Account Number
Warehouse Mapping Shopify nach SAP Business One Maps Shopify Plus store locations to SAP warehouses to ensure correct stock allocation and fulfilment routing. Shopify Store Location, SAP Warehouse
Return & Refund Synchronization Shopify → SAP Business One Automates financial postings for returns and refunds, ensures accounting accuracy, reduces manual effort, and improves post-purchase customer experience through timely and consistent status updates. Order Fulfillment Status, Return Status, Refund Status.

Customer Pain Points Solved by SAP Business One & Shopify Plus Integration

Running Shopify Plus alongside SAP Business One often introduces operational friction, data inconsistencies, and manual workarounds. This integration is designed to eliminate those challenges.

  • Data Accuracy Across ERP & eCommerce
    Ensures products, pricing, inventory, companies, contacts, and orders remain synchronized without discrepancies.
  • Elimination of Manual Data Handling
    Removes spreadsheet-based updates and repetitive data entry for products, pricing, stock, and orders.
  • Single Source of Truth
    SAP Business One remains the authoritative system for products, inventory, pricing, and finance—while Shopify Plus focuses on sales execution.
  • Reliable & Automated Order Processing
    Automatically creates accurate SAP Sales Orders with correct pricing, taxes, payment terms, and warehouse allocation.
  • Inventory Reliability & Overselling Prevention
    Keeps Shopify Plus stock aligned with SAP warehouse availability to prevent overselling and order cancellations.
  • Clean Customer Data
    Prevents duplicate companies and contacts while supporting structured account management.
  • Operational Visibility & Audit Readiness
    Provides monitoring, logging, and reprocessing tools for full control and compliance.

Why This Matters for Businesses

By eliminating these pain points, the SAP Business One & Shopify Plus Add-On enables:

  • Faster order processing
  • Fewer pricing and stock disputes
  • Accurate financial reporting
  • Scalable, reliable Ecommerce growth

A Ready-to-Deploy SAP Business One & Shopify Plus Solution

The Ingold SAP Add-On for Shopify Plus is built for enterprise-grade stability. It automates product management, pricing, inventory, company and contact handling, order processing, and fulfilment—ensuring accuracy across systems.

Built for Companies That Demand Reliability

Who It Is For

  • Businesses using SAP Business One
  • Shopify Plus storefronts
  • Companies eliminating manual ERP–eCommerce workflows

Core Value Proposition

  • Single source of truth for products, inventory, and pricing
  • Automated order-to-fulfilment lifecycle
  • Enterprise-grade reliability for Ecommerce operations

Enterprise-Grade Integration You Can Trust

Designed to handle complex pricing, payment terms, warehouses, and growing order volumes—without compromising data accuracy or control.

Ready to connect SAP Business One with Shopify Plus?

Already have an online store?

We connect your e-commerce platform directly to your SAP system.

Your existing web shop

Simply provide us with your access details, and we’ll take care of the rest.

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E-Commerce Add-on for SAP Business One

Perfectly integrated into your SAP environment, seamlessly connected to your online store, and tailored to your specific requirements.

Need a New Online Store?

Our E-Commerce Suite for SAP Business One provides you with a comprehensive, all-in-one solution.

Online Store

Developed by our in-house web development team, available with quick templates or as a custom project.

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Domain and Web Hosting

Directly bookable with web hosting in a secure German data centre.

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E-Commerce Add-on for SAP Business One

Our diverse add-on, fully integrated into your SAP environment and seamlessly connected to your new online store.

Frequently Asked Questions (FAQ)

Which versions of SAP Business One are supported?

The integration supports SAP Business One version 10 and above, for both SQL and HANA databases. This ensures compatibility with modern SAP environments and future scalability.
Yes. This solution is purpose-built for Ecommerce on Shopify Plus, supporting company accounts, contacts, pricelists, payment terms, and ERP-driven order processing.
SAP Business One remains the system of record for products, pricing, inventory, customers (companies and contacts), and financial data. Shopify Plus is used for sales execution and customer interaction.
All pricing is managed centrally in SAP Business One using pricelists. These pricelists are automatically synchronized to Shopify Plus, ensuring consistent pricing across customer groups without manual updates.
Yes. The integration supports simple and variant (configurable) products, including variant-level SKU, price, and stock control, enabling accurate management of complex catalogs.
Inventory is synchronized from SAP warehouse-level stock to Shopify Plus. This ensures real-time stock visibility and prevents overselling or stockouts during high-order volumes.
Registered companies and contacts created in Shopify Plus are automatically synchronized to SAP Business One. Email-based validation prevents duplicate records and keeps customer master data clean.
Orders placed in Shopify Plus are automatically converted into SAP Sales Orders, including accurate transfer of company details, contact data, addresses, items, pricing, discounts, taxes, freight, payment method, G/L account, and warehouse mapping.
Yes. Delivery and shipment statuses from SAP Business One are synchronized back to Shopify Plus, giving customers real-time visibility into their order fulfilment status.
The integration supports G/L account mapping, payment method mapping, and automated SAP sales-cycle document creation, ensuring accurate financial posting, simplified reconciliation, and audit-ready reporting.

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