Key features

Central access and intuitive real-time dashboard

A single click on “Customer Portal” button is all it takes for your customers to enter their secure, personalized portal. From there, an intuitive dashboard delivers a clear, visual snapshot of everything that matters—updated in real time.

Key insights include:

  • Current orders
  • Invoices and outstanding balances
  • Frequently purchased items
  • Customer-specific business data

All information is synchronized in real time with SAP Business One, always ensuring accuracy and up-to-date insights.

Empower your customers to access critical SAP data independently - efficiently, transparently, and without adding to your team’s workload.

Transparent invoicing and financial overview

Give your customers full control over their financial interactions with your business. The portal provides a structured, easy-to-navigate overview of all transactions and documents. Your B2B clients can:

  • View invoices with real-time payment status
  • Track credit notes and adjustments
  • Monitor open balances at a glance
  • Pay invoices directly online via integrated payment providers (e.g., Stripe or PayPal)

The result: fewer back-and-forth emails, faster payments, and a smoother experience for everyone involved.

Complete order history with smart search

Whether recent or historic, every order is instantly accessible. Customers can quickly find what they need and take action without delays - organized, searchable, and easy to navigate.

  • Overview of both online and offline orders
  • Filter options by date or order status
  • Quick search by order number
  • Real-time shipment tracking and delivery status

Perfect for quick reorders, better planning, and total transparency.

Company Account management

Within the “My Company Account” section, your B2B customers gain full control over their organizational data - securely and centrally managed.

  • User and role management
  • Address maintenance and updates
  • Credit limit visibility
  • View assigned contact person

Ideal for companies with multiple buyers or locations looking to manage internal processes digitally and efficiently.

Central Hub for training and marketing content

Provide all relevant resources in one centralized location – structured and easy to access.

Training and onboarding materials

  • Downloadable documents and resources (Word, Excel, PDF)
  • Video tutorials and step-by-step guides

Product and marketing content for Resellers

  • Ready-to-use product descriptions, images, and videos
  • Centrally maintained and always current

By making information easy to access, you reduce support requests, speed up onboarding, and create a more scalable customer experience.

The new standard in B2B Customer Experience

Today’s business customers expect far more than a traditional B2B webshop with basic ordering functionality. They demand seamless digital experiences that bring transparency, flexibility, and efficiency into their daily operations. What business customers are looking for:

  • Instant access to orders, invoices, and delivery status
  • Personalized pricing and terms—fully transparent at all times
  • 24/7 self-service capabilities that keep processes moving

A fully integrated customer portal turns these expectations into reality. Embedded directly into your Magento environment and fully synchronized with your ERP system, it creates a unified digital experience that feels effortless on the surface—while driving powerful efficiencies behind the scenes.

The outcome is simple: smoother processes, more empowered customers, and a stronger, more scalable B2B business.

Built exclusively for Magento on Hyvä

This B2B customer portal is designed from the ground up for Magento with Hyvä, delivering a high-performance, future-ready solution for modern business customers:

  • Exceptional performance
    fast, reliable, and capable of handling large data volumes without compromise
  • Intuitive User Experience
    modern interface designed for enjoyable customer journey
  • Flexible extensibility
    add new features and customize functionality as your business grows
  • Responsive across devices
    consistent, optimized experience on desktop, tablet, and mobile
  • Direct integration
    fully connected to your Magento B2B shop and SAP Business One for real-time data access

Empower your customers with a professional, efficient, and mobile-ready self-service portal that elevates satisfaction and strengthens long-term relationships.

Your Benefits

Save time

Self-service capabilities significantly reduce manual tasks from your team, freeing up resources for strategic initiatives.

Drive operational efficiency

Automated processes ensure smooth workflows and relieve your employees from repetitive processes.

Enhance customer loyalty

Provide your clients with real-time insights and a professional portal experience that builds trust and long-term relationships.

Unlock revenue opportunities

Simplified reordering, clear insights, and faster processes drive higher conversions in your B2B sales.

Eliminate errors

Direct integration with SAP Business One keeps all systems aligned on current data, minimizing errors and inconsistencies.

Seamlessly integrated into your system landscape

The B2B customer portal is part of a fully integrated ecosystem designed for efficiency and scalability:

  • B2B Online Shop – fully connected to SAP Business One
  • Dedicated Customer Portal – central hub for business clients
  • Mobile App (optional) – extend access anytime, anywhere
  • Native Integration – no middleware required, ensuring smooth, reliable operations

Who benefits from the B2B Customer Portal?

This solution is perfectly suited for:

  • Wholesalers & distributors
  • Manufacturers with B2B sales channels
  • Companies with complex pricing and customer structures
  • Dealer networks, retailers, and resellers

Launch Your B2B Customer Portal Today

Elevate your online presence with a centralized, digital platform designed for your business customers. Our fully integrated portal streamlines processes, empowers your clients, and drives sustainable growth.

Frequently Asked Questions (FAQ) – B2B Customer Portal for Magento (Hyvä)

What is a B2B Customer Portal?

A B2B customer portal is a secure online platform that allows your business clients to independently access critical company data. This includes online and offline orders, invoices, delivery status, and personalized pricing or terms.

Yes, the portal is designed specifically for a Magento Hyvä B2B shop (Open Source—no Adobe Commerce license required).

However, you don’t need to use the shop for day-to-day sales if your goal is simply to give customers access to SAP data and offline orders. In this case, a ready-to-use shop template can be deployed for quick, cost-effective integration.

Yes. The portal is built specifically for Magento Open Source combined with Hyvä, offering high performance, modern UX, and maximum flexibility.
Absolutely. The portal is fully integrated with SAP Business One, syncing data in real time so your customers always see the latest information—no delays or duplicate data entry.

Yes. Customers can access:

  • Complete order history (online and offline)
  • Invoices, including payment status
  • Credit notes
  • Outstanding balances, with direct online payment options

Hyvä ensures:

  • Extremely fast load times
  • Optimized user experience (UX)
  • Lightweight, high-performance frontend
  • Improved conversion rates

This translates into a smoother, faster, and more satisfying experience for your business customers.

Yes. Company accounts can include multiple users, allowing businesses to assign and manage access for each team member.

Yes. You can centrally deliver resources such as:

  • Training and onboarding documents
  • Product information (text, images, videos)
  • Technical datasheets

This is particularly valuable for dealers, resellers, and partners.

Yes. Outstanding invoices can be paid directly through the portal using integrated payment providers like Stripe or PayPal.
The portal offers a secure login environment, granting access only to authorized users. Direct integration with SAP Business One ensures a safe, consistent data foundation.
Yes. The portal is fully flexible and can be tailored to your specific processes, requirements, and corporate design.
Thanks to its prebuilt integration with SAP Business One and Magento Hyvä, implementation is efficient and structured. Many features come preconfigured and can be deployed quickly.
Getting started begins with a personalized consultation. Together, we’ll assess your requirements and demonstrate how the portal can seamlessly integrate into your existing system landscape.

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