Hochzeitsrausch Bridal Fashions

Hochzeitsrausch is the biggest bridal fashion store in Germany. They make sure their customers have the best shopping experience by enhancing the performance of their WordPress site.

Description

Hochzeitsrausch offers the ultimate bridal shopping experience to their large customer base in Germany. Apart from its online presence, Hochzeitsrausch has shops in Cologne-Hürth & Wiesbaden, Berlin-Schoenefeld, Nuremberg, and Frankfurt am Main. With a huge selection of stunning wedding dresses, Hochzeitsrausch is the top bridal fashion brand in the country.

The company has professionally trained bridal stylists who can help you find your dream wedding dress. At present, Hochzeitsrausch has a huge collection of wedding dresses and rings both for the bride and groom. They have built a strong online ecosystem with their WordPress website.

Customer Request

Hochzeitsrausch's impeccable bridal collection was available for online purchase on their website. However, when it comes to bridal shopping, customers mostly prefer to visit Hochzeitsrausch's offline stores and try on the dresses before purchasing. That's why Hochzeitsrausch required WordPress maintenance services to change certain functionality of the website and make it much more user-friendly.

The "Buy Now" option on the website was unnecessary, as customers are more likely to visit the store to make purchases. Also, the groom's collection section on the website was missing some essential filter options.

Apart from that, Hochzeitsrausch needed to offer chat support on its website. Chat support can help better serve the customers. They can come up with any queries on the portal at any point in time, and those will be resolved promptly through chat support.

Another requirement was to migrate all the client's crucial business information to a reliable cloud service portal, Microsoft 365.

Reference result

Ingold Solutions GMbH has a team of skilled and experienced WordPress developers and web designers. By optimising the WordPress website and including some major functionality changes, the developer team ensured the optimal performance of the site.

The developer replaced the "Buy Now" button with an "Appointment" option. They integrated an application called Timify that allows the customers to fill in the required details and schedule an appointment with the right store.

To ensure one-on-one support for the customers, Freshdesk and Freshchat are integrated with the existing WordPress site. It works as an omnichannel suite and gives Hochzeitsrausch all the assistance they need to answer customers' questions quickly.

Ingold Solutions is a Microsoft Silver Partner. Our certified IT support professionals ensured a seamless migration of all the important business documents to the Microsoft 365 cloud platform.

Project Summary

Client Hochzeitsrausch
Happy Since 2022
Supervised by Ingold Solutions GmbH
Status Ongoing
Website System WooCommerce
Data management system Microsoft 365
Chat support system Freshdesk, Freshchat
Scheduling API Timify
Our Services WordPress site maintenance, Chat portal integration, Cloud migration
Focus Areas WordPress website performance improvement, cloud migration, and omnichannel support suite integration

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